Role and Responsibilities
The Route Driver performs deliveries along a specific route and handles invoicing and collections for product delivered. Additionally, drivers are expected to deliver a high degree of service that exceeds the expectations of customers.
- Delivering products to homes and industry in an efficient and timely manner.
- Preparing, processing, and executing delivery orders in additional to collecting related monies and issuing invoices.
- Have a selling mentality, always be ready to sell a product or service to each person you talk to.
- Handling customer issues, complaints and problems in a courteous and prompt manner while exhibiting an overall customer –focused style of service.
- Following all safety protocols and company regulations.
- Basic knowledge of: filter changes, reset timers on equipment, clean backwash restrictors, hooking up PE or DI tanks properly, know the difference between tanks-
- Maintain company vehicles and equipment.
- After completing route and taking care of daily duties of cleaning out truck and putting items away, check with manager for additional tasks.
- High school Diploma or equivalent GED
- no experience necessary
- Ability to use a handheld computer
- Attention to detail and ability to follow protocols along with a strong sense of timeliness and organization.
- Excellent interpersonal, communication and problem solving skills
- Excellent customer service skills
- A valid driver’s license
- Must be at least 21 years of age
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